Info Point

RUNWELL car rental office is located in the very centre of Prague, 200 meters from the Wenceslas Square, in the same building where our rental cars are based. The full office address is Wilsonova 6, Prague 1.

Having finalised the documents for car rental, you will have the car ready within a few minutes. Unless you request a different return place at the time of ordering the car, you are expected to return the car in the office at the time specified in the contract. Be reminded that car delivery within Prague is free of charge, whereas the cost of car delivery to the Vaclav Havel international airport is EUR 20. For more information about car delivery and return in other cities of the Czech Republic and Europe please refer here.

There are several ways to park a car in Prague overnight without risking to violate parking rules of the Czech capital. The easiest way is to arrange parking in the hotel where you stay. If the hotel is located in the city centre or nearby, most likely it will be an extra charged service. If you are accommodated further out in the outskirts, then perhaps parking will be free of charge. Parking in the city allows you to park the car overnight in certain places marked by a white dotted line: even though from 6, 8 or 24 pm until 8 am parking is very often for free, please pay attention to the signs. It is important to bear in mind that you must not leave the car on the blue line because those parking places are reserved exclusively for Prague residents. For our customers who have rented a car from RUNWELL company we provide a possibility to park in our parking lot in the centre of Prague at a special price of EUR 10 per day.

Yes, you can return the car whenever you wish. It is a free service for our clients during working hours, i.e. between 8 am and 8 pm, whereas returning the car outside those hours, i.e. between 8 pm and 8 am will be charged extra. In case of an earlier car return the rental fee is not refunded, unless otherwise agreed.

Car return should be executed exactly at the time specified in the contract. If your plans change and you wish to prolong the car rental period, it is worth informing us in advance. Depending on the schedule of your car booking by next customers we shall either extend its rental period or exchange your car for another vehicle. It is important to note that in this case the cost of car hire will be calculated according to the “flexible tariff, when the rental cost per day decreases depending on the number of rental days + the cost per one extra day”. In other words, renting a car in Prague for 4 days will end up being cheaper than car rental for 3 days plus an extension by one more day.

Should the client be late with car return at the time specified in the contract, fail to inform RUNWELL company in advance and not answer phone calls, then in addition to the cost of an extra day of rent, RUNWELL company is entitled to impose a fine starting from CZK 1000. If the car is not returned within three days after the date of expected return specified in the contract, the car is considered stolen and the police of the Czech Republic take over the investigations and the car search.